Privacy Policy

This Privacy Policy explains how Bharat FiberNet gathers, utilizes, discloses, and safeguards personal information provided by users of our website, applications, and services.

Information Collection

• Personal Data: We collect details such as name, phone number, email, address, photo, identity and address verification documents, demographic details, usage records, and device/service-related data.
• Non-Personal Data: This includes session details, browsing habits, usage analytics, and aggregated statistical information that does not personally identify users.
• Required Information: Certain data collection is mandatory to meet legal requirements and ensure service functionality.

Usage of Information

We utilize the collected information to:

• Confirm user identity and manage service interactions.
• Deliver, enhance, and personalize our services.
• Address inquiries, complaints, and customer feedback.
• Send service updates, offers, and notifications.
• Conduct analytics and research for service improvement.
• Meet regulatory and legal obligations.

Sharing and Disclosure

• Bharat FiberNet does not sell or lease personal data.
• Information may be shared under specific conditions, such as:
  • Business acquisitions, mergers, or restructuring.
  • Authorized partnerships and third-party service providers.
  • User-approved data sharing.
  • Compliance with legal requirements and court orders.

Data Security, Storage, and Retention

• We implement advanced security protocols, including encryption and controlled access, to protect personal data.
• Information may be stored in digital or physical formats.
• While we strive for strong security measures, absolute protection cannot be guaranteed.

Third-Party Websites and Services

• Our website may contain links to external sites governed by their respective privacy policies.
• Bharat FiberNet holds no responsibility for third-party data practices, content, or services.

User Rights: Access, Modification, and Deletion

• Users must ensure the accuracy of their provided data.
• Requests for access, correction, or deletion of personal information may be considered based on technical and legal feasibility.
• Deleting certain information may impact access to services.

Children’s Privacy

• Bharat FiberNet does not intentionally collect data from individuals under the age of 13.

Policy Updates

• This Privacy Policy is subject to periodic updates. Users are encouraged to review it regularly.
• Continued use of our website or services indicates acceptance of the revised policy.

For any privacy concerns, users may contact Bharat FiberNet directly or visit an authorized service center.

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